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DBA POLICY ON EQUALITY AND DIVERSITY
DBA has for many years, in fact long before formal or legislative requirements
were in place, been totally committed to complete equality of opportunity
for all people and to the value, both to individuals and to organizations,
of understanding and capitalizing on the different contributions possible
from different people and of valuing diversity. All our policies, activities
and work have firm commitment to making this belief live.
Equality of Opportunity
We make every possible attempt to ensure that no unintentional discrimination
takes place on any unjustifiable grounds. In providing training services
we ensure that all courses, programmes and materials are free from direct
or indirect discrimination. Training solutions designed and developed
or delivered by DBA are free of racist, sexist or other bias and take
into consideration the general and individual needs of individuals and
groups. In addition, we take all opportunities to promote the value of
Diversity and on occasions create such opportunities.
In providing learning and training and development services we ensure:
- that all material developed or used by DBA is free of stereotyping
and inaccurate generalized assumptions about women, black men and women,
the elderly, other ethnic or religious groups and disabled people
- illustrations, language and roles portrayed are free of bias and,
as appropriate, representative of a full range of people
- language and examples used during training sessions and in training
materials are anti-sexist and anti-racist and do not reinforce stereotypes
or prejudices
- all DBA Tutors remain aware of the possible isolation of women, people
from ethnic minorities, the elderly or those with disabilities while
working in groups. Tutors are both willing and able to provide appropriate
and non-patronizing support. Appropriate methods are used to encourage
involvement by every participant.
- DBA tutors always assertively challenge racist, sexist or other discriminatory
comments or behaviour from course participants, other tutors, or from
project team members and other partners/providers
- sexual, racial or other offensive innuendo and intimidation is never
tolerated
- the composition of DBA training teams is given careful consideration
and all DBA trainers are expected to be positive role models for those
with whom they work.
Diversity
We have worked on some specific Diversity programmes. Additionally, our
work presents many opportunities for us to discuss, consider, encourage
and on occasion, offer specific advice on issues relating to Diversity
or more general work. At all times we endeavour to help managers and staff
to create positive environments which support all people, which value
their differences and their varied contributions and which enable individuals
to develop their full potential.
Where possible we encourage organizations to put in place tactics to
raise awareness of the legal, ethical, strategic and business reasons
for promoting and supporting workplace Diversity. At all opportunities
we work to encourage individuals, both managers and staff, to value Diversity.
We try, when opportunity presents itself, to talk to senior managers about
the need for their commitment and support for flexible practices and approaches
to working which, while meeting organizational needs also respond to the
various needs of different individuals.
In delivering training and development programmes we have, when necessary,
worked night shifts and other 'unsocial' hours in order to take events
and materials to people working outside the normal 9am - 5pm hours. In
designing learning programmes we always discuss issues relating to groups
who work outside the 'normal' 9am - 5pm patterns as well as other specific
needs of groups and individuals.
Practical Involvement/Encouragement of Diversity
The structured approach we recommend and explore with clients includes
a range of components:
- an internal publicity campaign, led by top management and supported
by awareness training for all staff
- a review of management policy, procedures and practices, in particular
those relating to recruitment, promotion, development and training and
performance management
- publication of staff guidelines for workplace best practice, and training
for managers in how to implement and monitor these
- training for managers in how to choose from and use a range of different
management and leadership styles
- training for managers also in how to identify and use different people's
talents and working styles to the best possible effect.
We ask the following questions:
Recruitment Systems and Practices
Are these designed to:
- encourage applicants from all social groupings?
- minimise the risk of bias in the selection process?
- obviate age or other prejudice?
Performance Management Systems
Are these flexible enough to:
- take account of different working patterns?
- allow individuals to use their unique talents to full effect?
- reward good performance in ways which are meaningful to each individual?
- enable good personal development plans?
Training Plans and Methods
Are opportunities for development and training made widely accessible
and available to all, through using a mix of training methods, media,
timings and approaches?
Training Delivery
- Are all trainers informed of the necessary standards, and required
to provide positive role modelling?
- Do trainers encourage consideration of the value of Diversity at all
opportunities?
- Is training delivery arranged so that Part-timers, shift workers etc
can receive what is necessary at their convenient times?
- Are alternative versions of material provided e.g. braille, audio,
large print etc?
- Do trainers actively challenge inappropriate behaviour?
Employment Practices
Do these include job sharing, part-time working, flexitime and other
flexible practices, so individuals can manage their family and other commitments
alongside their work responsibilities?
At all times and with all clients we position Diversity as a valuable
organizational asset. Our practical approach involves encouraging individuals
to test the validity of this position by comparing and discussing:
- identifying and specifying what each individual can contribute
- the experience, skills, knowledge and approaches which they themselves
bring to bear in their work with colleagues
- the contribution which their colleagues make to their work, in introducing
different perspectives and ideas
- ways in which their own personal attributes, and those of their colleagues,
complement one another and work together in delivering the results required
- their responsibility for challenging assumptions and stereotypes and
for balancing the needs of family and domestic commitments with their
contribution to the organization
In management events the key concepts relevant to Diversity which we
try to address include:
- identifying and specifying what each individual can contribute
- identifying and specifying what each individual needs from their manager
- reviewing personal management styles and the messages which these
might send out about management attitudes to Diversity
- identifying specific actions which may need to be taken, to reinforce
management's visible commitment to encouraging diversity in the workplace
- identifying plans and actions to help all their staff reach their
full potential
- organizational and personal benefits of managing diversity proactively.
These concepts formed part of our contribution to the DWP's major programme
Leadership for Change and to the Management Development programmes we
designed and implemented for the Government Actuary's Department and other
Public Sector organizations.
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